Online Banking

The freedom and flexibility to bank whenever you need to, from wherever you are.

Online Banking is responsive and resizes to suit each device.  Be it a desktop, tablet or phone, you have the flexibility of banking at a time and place that suits you.  Our security precautions mean your money is kept safe.

The service is available to personal customers (aged 12 and over), personal business customers and partnerships. Once registered for Online Banking, you can also use our Mobile and Phoneline Banking services.

Features and benefits

Easy to use service that is safe, secure and convenient

Barclays Bank Online Banking is an easy, simple and convenient way to manage your finances.

Upon registration, you will be issued with two sets of secure numbers, an eight digit registration number and a five digit Personal Access Code (PAC).  You can change your PAC to make it easier to remember.

Once the service is activated, you can access our Online, Mobile and Phoneline Banking Services by using these secure numbers.

When you use our Online Banking , you can be safe in the knowledge our service is secure.

Secure

Login

Our Online Banking employs a secure login process.

You will be asked to input your registration number, three random digits of your PAC and a third piece of personal information to confirm your identity before you will be allowed to view your accounts and complete simple transactions.

Encrypted

Website

To ensure you can access your accounts over the Internet with the utmost confidence, we use the highest levels of industry standard security. We use 128-bit Secure Socket Layer (SSL) encryption to protect your information.

Extended

Security

As an additional layer of security, for some of our services, you will be required to validate these transactions with either a card reader (if you hold a Barclays Bank Visa debit card) or code card (if you do not hold a Barclays Bank Visa debit card).

We understand how important the security and confidentiality of your information is to you.  Your security is our highest priority. For added piece of mind visit our Security Centre which provides tips on how to stay safe online.

View your account balances and transactions

With our service you can keep on top of your finances by:

Viewing your account balance and seeing what is available for you to withdraw or transfer.  This will include your overdraft (if you have arranged one)
Viewing your recent transactions and searching by account or name on:
Up to 100 transactions on Current accounts
Up to 50 transactions on Deposit accounts
Up to 22 transactions on Credit Card accounts
Viewing any pending Visa debit card transactions (those which you have made but have not yet been taken from your account) including the retailers name.
Confirming whether a cheque you have written has been presented

Transfer money or pay bills within the UK

Make payments and move money at a time and place that suits you. You can:

Transfer money between your own accounts and to any bank or building society account in the UK.
Pay bills to a list of up to 2,000 companies. You can even select a payment date up to 28 days in advance.
Choose to make these payments on a one-off basis, or for convenience you can save these bill and account details if you plan to pay to them on a regular basis.

If you plan to transfer money to another bank or building society, or pay any credit card, store card or finance bills, you will require a card reader or code card.

Apply for a Fixed Rate Personal Loan and Overdraft

You can apply for a Fixed Rate Personal Loan and you can apply for an Overdraft facility on your Plus, Classic or Premier Current account.  We aim to decision your application within 3 business hours*.

*Our business hours are Monday to Friday from 9am to 5pm, excluding bank holidays. Although we aim to provide you with a decision within 3 business hours, this period may be extended for technical or other legitimate reasons.

Manage your regular payments and direct debits

Dependant on the account type you hold, you can:

Set up, amend or cancel standing orders (regular payments).  You can also view the details of your current active or any cancelled regular payments.
Cancel your direct debits. You can also view the details of your current active direct debits and of any direct debits you have cancelled within the last 6 months.

Manage your Barclays Bank credit card account

If you hold a personal credit card account with us, you can add this to Online Banking so that you can view your transactions and bill details.

There is also an extensive list of self-service options available. You can:

Order a PIN reminder
Order a replacement card
Change your credit card address
Request a credit limit increase or decrease
Set up an authorised user on your account

Manage your Barclays Bank Visa debit card

Order a PIN reminder

Manage your Fixed Rate Saver account

If you hold a Fixed Rate Saver account with us, you can manage your account with Online Banking.  You can:

Amend Maturity Instruction
Add Funds – funds can only be lodged during specific periods*
View Fixed Rate Saver account details

*Funds can only be added to your Fixed Rate Saver account during the initial account opening period, two days from account opening and when the account is in the pre-maturity window, five business days before the maturity date.

Go paperless with eStatements

Save paper and reduce your effect on the environment by stopping your paper statements.

An eStatement is an electronic version of your printed bank account or credit card statement. eStatements will be available online for up to seven years for bank accounts. You will be able to view your Credit Card eStatements issued on or after 6 November 2014 for up to seven years, and/or you can download and save these on your computer or device if you prefer.

If you pay any monthly or service fees on your personal account, this will also be included with your eStatement.

If you require a recent paper statement on your account, you can print your eStatement, or alternatively you can order a statement to be posted.